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Praca: [Junior] IT Service Engineer


We are a global IT service provider. With over 4,000 permanent colleagues in more than 50 subsidiaries worldwide, we enable Device as a Service for the IT industry in 190+ countries. DaaS combines hardware, software, lifecycle services and financing into a single contract with a fee per device.


[Junior] IT Service Engineer
Kraków
Your tasks
  • Providing 1st and 2nd line support from a Clients office for an international customer
  • Analyzing and solving IT issues related to Microsoft Windows Environment, MacOS, mobile devices, Network and office applications
  • Performing installations, re-installations, maintenance, and repairs on Customer equipment
  • Maintaining positive relations with end-users
  • Escalating of major problems to next line support

OUR REQUIREMENTS
  • Excellent Polish and very good English
  • Good knowledge about PC/Laptops configuration (software and hardware)
  • Previous experience in working with different operating systems (especially Windows) and deskside technologies: Operating Systems, MS Office, Active Directory and Exchange
  • Problem solving orientation and good communication skills

Would be an asset:

  • Educational backgroung and previous experience on a similar role

your benefits
  • A secure job position in an exponentially growing international IT company

  • Room to implement your own ideas, challenges within your own responsibility

  • Possibility to grow within a multicultural work environment with a flat structure and direct, informal communication

  • A job with purpose - possibility to contribute to our CSR projects: Hemmersbach Rhino Force, Hemmersbach Kids’ Family

  • Welcome package, full introduction into the company, Buddy program to help you get started

  • Language courses, discounts in partner universities, a wide range of trainings on our internal e-learning platform, for our employees’ kids access to educational modules

  • Remote work possibility during the pandemic

  • A package of co-funded benefits: multisport card, private health care as well as life insurance for you, your partner, and family members



Your tasks
  • Providing 1st and 2nd line support from a Clients office for an international customer
  • Analyzing and solving IT issues related to Microsoft Windows Environment, MacOS, mobile devices, Network and office applications
  • Performing installations, re-installations, maintenance, and repairs on Customer equipment
  • Maintaining positive relations with end-users
  • Escalating of major problems to next line support

OUR REQUIREMENTS
  • Excellent Polish and very good English
  • Good knowledge about PC/Laptops configuration (software and hardware)
  • Previous experience in working with different operating systems (especially Windows) and deskside technologies: Operating Systems, MS Office, Active Directory and Exchange
  • Problem solving orientation and good communication skills

Would be an asset:

  • Educational backgroung and previous experience on a similar role

YOUR BENEFITS

  • Health care package (Luxmed) for 1 PLN
  • Life insurance
  • Co-funded Multisport card
  • Onboarding program
  • Job with a purpose
  • Development opportunities
  • Remote work during the pandemic
BENEFITS
  • Health care package (Luxmed) for 1 PLN
  • Life insurance
  • Co-funded Multisport card
  • Onboarding program
  • Job with a purpose
  • Development opportunities
  • Remote work during the pandemic
APLIKUJ TERAZ

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