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Praca: Risk & Healthcare Specialist with Dutch


Risk & Healthcare Specialist with Dutch
Kraków
Nr ref.: 2489967

The Administrators responsibilities include a back-office activity such as:

  • Carrying out administrative tasks using a dedicated web-based system workflow
  • Checking information received from insurers against the information held on the system records
  • Performing calculations using information available in the system
  • Updating/ renewing policy plans in the system, based on the policy documentation
  • Preparing various reporting
  • Following the procedures and guides for the scope of work
  • Acting as a SME for processes and resolving issues
  • Participating in projects aimed at process improvement
  • Participating in transition projects
  • Conducting trainings for new joiners / other colleagues
  • Continuously giving and asking for constructive feedback
  • Coaching and mentoring less experienced colleagues
  • Ensuring process documentation is up-to-date
  • Actively attending / leading meetings with the team, internal clients
  • Suggesting and implementing changes to tools and documentations needed to support effective service delivery
  • Suggesting process and/or system improvements to team manager & team coordinator
  • Participating actively in problem solving
  • Working closely with other teams/internal clients to ensure that all work is carried out in a timely manner and to a high standard
  • Cooperating closely with team coordinator as well as the team and making sure all SLAs are met
  • Performing tasks assigned by manager

Domain Knowledge

  • Good knowledge of insurance market would be an asset

Technical Skills

  • Proficiency in MS Office
  • Basic computer software/ application usage

Analytical Skills

  • Ability to analyze processes and identify areas for improvement
  • Ability to identify and respond to risks
  • Excellent attention to detail
  • Strong ability to think creatively

Communication Skills

  • English - level B2/C1
  • Dutch - level C1
  • Excellent communication skills
  • Understanding and applying appropriate communication style

Time Management

  • Able to meet tight deadlines under time pressure
  • Able to prioritize tasks according to volumes
  • Excellent time management and organizational skills
  • Work ethos
  • Strong work ethic

We offer:

  • Diverse and inclusive workplace - we value openness and authenticity and believe in the power of feedback
  • Flexible remote work environment 
  • Employee-appreciation culture (multiple recognition programs)
  • The best medical cover on the market with free dental care
  • Wellbeing awareness (access to free mental health helpline, Stay-Well Day off, lectures, sports and more)
  • Generous benefits package (personal accident insurance, benefit platform for vouchers and more)
  • Internal career opportunities, individual development plan, professional development training and resources
  • Lots of social events, charity actions and opportunities to integrate with colleagues
APLIKUJ TERAZ

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