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Praca: Support Engineer


Support Engineer
[online recruitment]
Location: Krakow
Reference number: VR-52813
Project Description:

The project revolves around a suite of applications designed for Regulatory Transaction Reporting. Its bank-wide project covering almost the entire Investment Banking and every Front Office application within. Applications daily process millions of transactions, For many of them there is 15-mins SLA to report, so system has very high demands

Teams are self-organized and comprise 1 BA and 6 Java Developers (junior to senior) to analyze requirements and deliver business solutions timely. We do apply proven practices of Continuous Delivery to react quickly to change, using Clean-Code and Coding Craftsmanship approach with the focus on Test Driven Development, Acceptance Test Driven Development and Domain Driven Development with almost 90% code coverage.

This is a challenging technical domain where teams define the architecture and technical solutions that are agreed upon using internal Technical Design committees. New solution is currently developed to move platform on the latest technology stack.

Responsibilities

Main aspect of the role is Application support.

Person is exposed to and gains experience in both technical and business domain. Still technical tasks will prevail on business.

Expected work scope covers:

  • Issue analysis from technical perspective (code, infrastructure, DB)
  • Evaluation of stack traces and log errors
  • Preparing code fixes for known issues
Skills

Soft skills:

Problem solving

  • Solid attention to details and ability to find gaps
  • Prepared to take responsibility about discovered problems and drive resolution process
  • Able to analyze problems using different sources (documentation, source code etc)

Tech skills:

Java

  • Code investigation
  • Application debugging

SQL

  • Oracle preferably
  • Able to make complex queries
  • XML functions to extract data

UNIX

  • Search over logs
  • Basic health checks
Our offer
Career and Professional Development
  • International projects for clients all over the world
  • Competitive salary
  • Individual development plan
  • Managerial Targeted Training programs
  • BRIDGE Mentoring Program
  • Luxoft Training Center
  • Language Classes
  • Self-learning online library
  • Global Relocation Program
  • Internal Mobility (a chance to gain experience in varied projects and technologies)
  • Professional communities for knowledge-sharing (Agile, Tech, Business)
Well-being
  • Group Life Insurance
  • Travel Insurance
  • Private Healthcare (dental care, unlimited consultations of specialist physicians)
  • Medical costs reimbursement for employees
  • Benefit Program (Cafeteria and Multisport Card)
Work-Life Balance
  • LuxGood Program (a wide range of health and well-being initiatives)
  • After-hours groups (sport, trips, board games, cultural activities)
  • Company and Team events
  • BeLux - discount offers program (banking, car leasing, other)
  • Convenient locations in modern offices
Career and Professional Development
  • International projects for clients all over the world
  • Competitive salary
  • Individual development plan
  • Managerial Targeted Training programs
  • BRIDGE Mentoring Program
  • Luxoft Training Center
  • Language Classes
  • Self-learning online library
  • Global Relocation Program
  • Internal Mobility (a chance to gain experience in varied projects and technologies)
  • Professional communities for knowledge-sharing (Agile, Tech, Business)
Well-being
  • Group Life Insurance
  • Travel Insurance
  • Private Healthcare (dental care, unlimited consultations of specialist physicians)
  • Medical costs reimbursement for employees
  • Benefit Program (Cafeteria and Multisport Card)
Work-Life Balance
  • LuxGood Program (a wide range of health and well-being initiatives)
  • After-hours groups (sport, trips, board games, cultural activities)
  • Company and Team events
  • BeLux - discount offers program (banking, car leasing, other)
  • Convenient locations in modern offices
Please send your CV with consent for processing your personal data for recruitment purposes using the below button
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Informujemy, że administratorem danych jest Luxoft z siedzibą w Krakowie, ul. Bora Komorowskiego(dalej jako "administrator"). Masz prawo do żądania dostępu do swoich danych osobowych, ich sprostowania, usunięcia lub ograniczenia przetwarzania, prawo do wniesienia sprzeciwu wobec przetwarzania, a także prawo do przenoszenia danych oraz wniesienia skargi do organu nadzorczego. Dane osobowe przetwarzane będą w celu realizacji procesu rekrutacji. Podanie danych w zakresie wynikającym z ustawy z dnia 26 czerwca 1974 r. Kodeks pracy jest obowiązkowe. W pozostałym zakresie podanie danych jest dobrowolne. Odmowa podania danych obowiązkowych może skutkować brakiem możliwości przeprowadzenia procesu rekrutacji. Administrator przetwarza dane obowiązkowe na podstawie ciążącego na nim obowiązku prawnego, zaś w zakresie danych dodatkowych podstawą przetwarzania jest zgoda. Dane osobowe będą przetwarzane do czasu zakończenia postępowania rekrutacyjnego i przez okres możliwości dochodzenia ewentualnych roszczeń, a w przypadku wyrażenia zgody na udział w przyszłych postępowaniach rekrutacyjnych - do czasu wycofania tej zgody. Zgoda na przetwarzanie danych osobowych może zostać wycofana w dowolnym momencie.
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