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Praca: Web Product Implementation Specialist with German


We are looking for talented people for the role of
Web Product Implementation
Specialist with German
Kraków
Summary

You will be a part of a multilingual client facing team in Kraków, Poland. The Team will be working onsite and alongside internal teams for a preeminent online multinational company to respond to client leads and assist in the implementation of our clients’ web based products.


The Web Product Implementation Specialist will be responsible for establishing a new service specifically
dedicated to client’s high profile & critical programs. The team will be supporting EMEA based clients / customers; therefore, if your FRENCH language is on an excellent level, were looking for you!

Responsibilities
  • German language at at least C1 level, very good English (language of the communication in the company)
  • Being able to “read and understand” Web programming languages (such as HTML)
  • Troubleshooting skills
  • Understanding CMS platforms at UI level (Wordpress/Shopify/Wix/Joomla) or similar would be a plus
  • Moderate experience in maintenance of websites with associated knowledge of HTML, JavaScript would be a plus
  • Technologically capable to quickly learn customer service software applications and process customer implementations that do not necessarily follow a standard template / process
  • Experience working in a B2B environment
  • Strong communication, customer service, relationship management and support skills
  • Online advertising or ad product experience
You have
  • Communicate with advertisers and internal sales and services teams via phone, email, chat and video conferencing as needed
  • Perform and verify the implementation of web based products with customers
  • Give guidance, support, and train customers on how to use the products - Employ strong, clear communication skills with your customers and colleagues, displaying your enthusiasm and a desire to succeed
  • Deliver high quality service to your customers, exceeding client expectations and quality scoring measures
We offer
  • Opportunity to be part of a rapidly expanding global organization with irreproachable reputation
  • Pleasant and inspiring working atmosphere
  • Professional development and clear career path
  • Fresh snacks, fruits, salads, juices, vegetables, cheese, ham and bread delivered each day
  • Training & development opportunities
  • Private healthcare and additional life insurance
  • Employee volunteering programs and opportunities
  • Bicycle parking
  • Inclusion and diversity in practice
  • Employee referral program in place
  • Reduce, reuse, recycle facility for a better and happier Earth and all of Us
  • Competitive salary with cafeteria benefits and bonuses
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 29.08.1997 r. o Ochronie Danych Osobowych; tekst jednolity Dz. U. z 2016 r. poz. 922 z późn. zm. ). Jednocześnie oświadczam, że zostałem/am poinformowany/a o dobrowolności podania danych osobowych oraz prawie dostępu do treści swoich danych i ich poprawiania.
APLIKUJ TERAZ

Zobacz podobne oferty

Firma: COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O
  • Miejsce pracy: małopolskie / Kraków
  • Opublikowano: 2020-11-19

  • Communicate with advertisers and internal sales and services teams via phone, email, chat and video conferencing as neededPerform and verify the implementation of web based products with customersGive guidance, support, and...

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